310 675-4343 MsMelissa61@Gmail.com
OBJECTIVE: Seeking a position where my skills and experience can be utilized.
SKILLS AND ABILITIES:
Randstad Professional / Commerce Casino Commerce, California
Audit Clerk 01/2017 to 01/2017
- Verify demographic information on customer statement with tax form and forward for mailing.
Staffmark / See’s Candies Carson, California
Data Entry Clerk 11/2016 to 12/2016
- Enter orders in the See’s system.
Macy’s Torrance, California
Seasonal Holiday Fragrance Ringer 11/2016 to 12/2016
- Ring up customer sales, handle returns /exchanges, return merchandise to store shelves.
FleetLogix Los Angeles, California
Transporter/Greeter 10/2015 to 09/2016
- Take car returns thru wash, clean interior and exterior, park for ready to rent status.
- Move vehicles with mechanical issues to staging area and overflow cars to off site facility.
- Assist in various departments within the organization including Transportation, Customer Service, Kiosk and Lot Greeting.
Emergency Groups’ Office San Dimas, California
A/R Follow up Specialist 10/2013 to 11/2014
- Bill and follow up on Emergency Medicine with third party payers on unpaid claims.
- Analyze and resolve billing issues, handle denials and Explanation of Benefits.
- Process daily correspondence, bankruptcy notices and delinquent accounts.
American Medical Response Torrance, California
Contracts Representative 08/2007 to 03/2012
- Research and follow up on contract insurance claims for ambulance transports.
- Review clearinghouse transmission listings and in-house error logs, make appropriate corrections and rebilled rejected/denied claims.
- Work aging reports, denials, authorizations, appeals and review Explanation of Benefits.
ADDITIONAL WORK EXPERIENCE:
American Medical Response, Torrance, California, Customer Service Representative
Ceridian Tax Service, Fountain Valley, California, Tax Technician First Central Bank, Cerritos, California, Loan Service Clerk
Security Pacific Bank /Bank of America; Cypress, California, Insurance Representative
Metmor Financial Inc., Los Angeles, California, Mail Clerk
Team Player 2003, Outstanding Customer Service 2004, Certificate of Recognition 3 and 5 years of dedicated service 2005/2007
EDUCATION: Maxine Waters Employment Center, Los Angeles, CA, Medical Billing and Coding Certificate