Melissa Marks

Melissa Marks


 


 


310 675-4343                                                                                                   MsMelissa61@Gmail.com


 


 


 


OBJECTIVE: Seeking a position where my skills and experience can be utilized.


 


SKILLS AND ABILITIES:











  • Medical Terminology

  • Ambulance and Hospital Billing

  • Computer skills; Type 35wpm


 




  • Able to work well unsupervised

  • Excellent communication skills

  • Get along well with others



WORK EXPERIENCE:


 


Randstad Professional / Commerce Casino                                              Commerce, California


Audit Clerk                                                                                                          01/2017 to 01/2017



  • Verify demographic information on customer statement with tax form and forward for mailing.


 


Staffmark / See’s Candies                                                                                        Carson, California


Data Entry Clerk                                                                                                   11/2016 to 12/2016



  • Enter orders in the See’s system. 


  


Macy’s                                                                                                                     Torrance, California


Seasonal Holiday Fragrance Ringer                                                                     11/2016 to 12/2016



  • Ring up customer sales, handle returns /exchanges, return merchandise to store shelves.   


 


FleetLogix                                                                                              Los Angeles, California


Transporter/Greeter                                                                                                    10/2015 to 09/2016           



  • Take car returns thru wash, clean interior and exterior, park for ready to rent status.

  • Move vehicles with mechanical issues to staging area and overflow cars to off site facility.

  • Assist in various departments within the organization including Transportation, Customer Service, Kiosk and Lot Greeting.


 


Emergency Groups’ Office                                                                          San Dimas, California


A/R Follow up Specialist                                                                               10/2013 to 11/2014



  • Bill and follow up on Emergency Medicine with third party payers on unpaid claims.

  • Analyze and resolve billing issues, handle denials and Explanation of Benefits.

  • Process daily correspondence, bankruptcy notices and delinquent accounts.


 


American Medical Response                                                                         Torrance, California


Contracts Representative                                                                                08/2007 to 03/2012



  • Research and follow up on contract insurance claims for ambulance transports.

  • Review clearinghouse transmission listings and in-house error logs, make appropriate corrections and rebilled rejected/denied claims.

  • Work aging reports, denials, authorizations, appeals and review Explanation of Benefits.


 


ADDITIONAL WORK EXPERIENCE: 


American Medical Response, Torrance, California, Customer Service Representative


Ceridian Tax Service, Fountain Valley, California, Tax Technician                                                                            First Central Bank, Cerritos, California, Loan Service Clerk


Security Pacific Bank /Bank of America; Cypress, California, Insurance Representative


Metmor Financial Inc., Los Angeles, California, Mail Clerk


 


AWARDS:


Team Player 2003, Outstanding Customer Service 2004, Certificate of Recognition 3 and 5 years of dedicated service 2005/2007


 


EDUCATION: Maxine Waters Employment Center, Los Angeles, CA, Medical Billing and Coding Certificate


 


 

  • ID#: 142638
  • Location: Hawthorne, CA , 90250

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