Melissa Marks

Melissa Marks



310 675-4343                                                                                         




OBJECTIVE: Seeking a position where my skills and experience can be utilized.



  • Medical Terminology

  • Ambulance and Hospital Billing

  • Computer skills; Type 35wpm


  • Able to work well unsupervised

  • Excellent communication skills

  • Get along well with others



Randstad Professional / Commerce Casino                                              Commerce, California

Audit Clerk                                                                                                          01/2017 to 01/2017

  • Verify demographic information on customer statement with tax form and forward for mailing.


Staffmark / See’s Candies                                                                                        Carson, California

Data Entry Clerk                                                                                                   11/2016 to 12/2016

  • Enter orders in the See’s system. 


Macy’s                                                                                                                     Torrance, California

Seasonal Holiday Fragrance Ringer                                                                     11/2016 to 12/2016

  • Ring up customer sales, handle returns /exchanges, return merchandise to store shelves.   


FleetLogix                                                                                              Los Angeles, California

Transporter/Greeter                                                                                                    10/2015 to 09/2016           

  • Take car returns thru wash, clean interior and exterior, park for ready to rent status.

  • Move vehicles with mechanical issues to staging area and overflow cars to off site facility.

  • Assist in various departments within the organization including Transportation, Customer Service, Kiosk and Lot Greeting.


Emergency Groups’ Office                                                                          San Dimas, California

A/R Follow up Specialist                                                                               10/2013 to 11/2014

  • Bill and follow up on Emergency Medicine with third party payers on unpaid claims.

  • Analyze and resolve billing issues, handle denials and Explanation of Benefits.

  • Process daily correspondence, bankruptcy notices and delinquent accounts.


American Medical Response                                                                         Torrance, California

Contracts Representative                                                                                08/2007 to 03/2012

  • Research and follow up on contract insurance claims for ambulance transports.

  • Review clearinghouse transmission listings and in-house error logs, make appropriate corrections and rebilled rejected/denied claims.

  • Work aging reports, denials, authorizations, appeals and review Explanation of Benefits.



American Medical Response, Torrance, California, Customer Service Representative

Ceridian Tax Service, Fountain Valley, California, Tax Technician                                                                            First Central Bank, Cerritos, California, Loan Service Clerk

Security Pacific Bank /Bank of America; Cypress, California, Insurance Representative

Metmor Financial Inc., Los Angeles, California, Mail Clerk



Team Player 2003, Outstanding Customer Service 2004, Certificate of Recognition 3 and 5 years of dedicated service 2005/2007


EDUCATION: Maxine Waters Employment Center, Los Angeles, CA, Medical Billing and Coding Certificate



  • ID#: 142638
  • Location: Hawthorne, CA , 90250

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