Accounting Clerk

 


LIDIA CACERES GRAHAM


                                                              4342 W. 139th St.


                                                           Hawthorne, CA 90250


                                                              (310) 426-0884


                                                        Email: lidcaceres@aol.com


________________________________________________________________________


                                                 SUMMARY OF QUALIFICATIONS


 


Works equally well autonomously or in a group. Strong work ethic, teamwork and always willing to provide assistance based on business needs. Competent in utilizing office equipment and technology. (Windows, Outlook, Word processing, Excel, AS400, ORACLE, QuickBooks and 10 key) ________________________________________________________________________


                                                  PROFESSIONAL EXPERIENCE


 


Delta Dental of CA                                                       2008- June 2016


Cerritos, CA 90703


(562) 403-4040 Ext. 7211


 


Billing and Reconciliation Specialist – I was responsible for tracking and performing premium reconciliations for payment received against invoice amount billed; analyzing premium back up to payment received, to billed invoice amount; resolving outstanding balances through documented findings; and making sound business decisions for account resolution while delivering superior customer service in support of corporate and enterprise goals.    


 


Delta Dental of CA                                                       2003-2008


Cerritos, CA 90703


(800) 801-7105


 


Group File Analyst – I was responsible for data integrity in all of the automated group systems and for analyzing, investigating and correcting any discrepancies.  I updated and maintained group files. I reviewed and analyzed group abstracts prepared in Marketing for completeness; release final abstracts for distribution to Delta users.


 


Delta Dental of CA                                                       2001- 2002


Cerritos, CA 90703


(800) 801-7105


 


Eligibility Updater – I was responsible for maintaining and ensure the accuracy and efficiency of the eligibility process through observant processing, careful analysis and problem solving, professional communication and interaction, and coordination with management regarding all areas of the department.  


 


Promoted from Eligibility Updater to Group File Analyst within a year.


 


 


PMI                                                                                  1998-2001


Cerritos, CA 90703


(800) 801-7105


 


Eligibility Representative – I was responsible for processing, reconciling and analyzing customer submitted eligibility files and premium to ensure proper and accurate information. Research errors/discrepancies/variances reported in customer eligibility files. Communicate policy, technical and reconciliation information to the customer by the telephone and in writing to guarantee complete comprehension of eligibility reporting procedures. Interact with other departments to review and discuss eligibility related issues to ensure complete customer satisfaction. Perform miscellaneous tasks as assigned, including, but not limited to, assisting co-workers within and outside the department, training support and special projects.


 


Emanuel Morez                                                                1998-1998


20235 Bahama Street
Chatsworth, Ca 91311
USA Tel: 818-780-2787
Fax: 818-780-3357


 


High-end furniture design and manufacturing company


 


Receptionist


 


VENTURA/KNIGHT                                                        1997-1998


Pacific Design Center


Los Angeles, CA


(310) 358-1130


 


Multi-Line Home Furnishing Trade Showroom
Promoted within company from order Processing Clerk to Controller Assistant


 


Controller Assistant


Order Processing Clerk


 


S & S Hardware Company                                                  1993-1996


El Segundo, CA


(310) 322-9404


 


Conducted detail audits of Clients' accounts.


 


Controller Assistant


Accounting Clerk


________________________________________________________________________


                                                               EDUCATION


El Camino College                                                                1990-1991


Basics of Accounting


 


Inglewood High School                                                         1986-1990


General Education


Personal and professional reference available upon request.


 

  • ID#: 118823
  • Location: Hawthorne, CA , 90250

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