Cell: (310) 597-6195 Emai:firstname.lastname@example.org
HIGHLIGHTSSummaryCommitted and Motivated with exceptional Customer Service and decision making skills, strong work ethic,professional demeanor and great Initiative.Operations ManagementDecisive LeaderMergers and AcquisitionsTeam BuildingPersuasiveExceptional time management skillsConflict ResolutionProject AnalysisLeadership MentoringMicrosoft Office(Word,Excel,Outlook)
Student Service ManagerB & H Education (Marinello schools of Beauty), Whittier, CAMay 2013 - Feb 2016Managed the day to day student attendance and student academic performance of thirteen Campuses.Collected and reported Academic Monthly Audits on Active , Grad, and Drop Archives.Drafted business plans and quarterly semi-annual reviews.Train New Hire Registrars to perform accurate required duties on a daily basis.
FA Funds Management SpecialistB & H Education (Marinello schools of Beauty), Whittier, CANov 2010 - May 2013Process Financial Aid Funds through Vocado SystemWork hand in hand with 3rd party servicer to draw Federal funds through G5 System.Notify the FA managers when funds have not reach students accounts.Generate reports to notify the campuses of blocked funding in order to clear for funds to get paid.Test Software ProgramsVocado, Whittier, CAJan 2007 - Nov 2010Compiled and synthesized relevant business data such as financial, performance, and headcount forecasts.Managed all Financial Aid processes end -to-end, automatically taking all the actions it can on its own based on embeddedexpert rules.Focused on achieving quality, government compliance, and creating a positive student experience.
Registrar SpecialistB & H Education (Marinello schools of Beauty), Whittier, CAJun 2004 - Jan 2007Responsible for detailed student data management.Monitor and alleviate the Attrition rates.Generate weekly, monthly, quarterly, and yearly reports.Oversee for accuracy of “Leave of Absence” Report on a weekly basis.Post Third Party payments to students account.
High School Diploma: General EducationInglewood High School, Inglewood,CA
LANGUAGES:Bilingual (English and Spanish)Excellent Verbal and Writing Skills