Marketing Associate

VICTORIA PADILLA









13824 Cerise Ave, Hawthorne, CA 90250 Ÿ 213-703-6549 Ÿ victoriapadilla1140@berkeley.edu



Experience






































Badger Maps


Sales and Marketing Intern


 


 


 


Aug 2015 – Aug 2016




  • · Conducted customer outreach for consumer insights, satisfaction and minimal churn

  • Content creation using WordPress, Google Analytics, and SpyFu to maximize SEO

  • SPAIN apartment: managed Granada adaptation by acquiring necessary services for various residents that would periodically cycle through the apartment

  • SPAIN office: temporary management of fire services, merchandise, and company logo implementation; worked on internationalization content like video and blogs



YMCA Spain


English Immersion Camp Teacher and Monitor


July 2016 




  • Taught American English in a full-immersion camp setting through daily English classes, classwork, projects, and any other activities

  • Monitored student projects, safety, and well-being in a 24-hour in-residence camp setting through the10-day camp term (did this for 3 back-to-back camp terms)



El Burro Picante


Manager


 


Sep 2015 – Jun 2016




  • · Counted inventory and made cook and prep orders for the next business day

  • · Managed phone, online, and mobile app orders while attending in-house register

  • · Contacted delivery services and customers to maintain customer satisfaction

  • · Resolved employee disputes and communication issues



Pacific Villas Apartments


Bookkeeper


 


Mar 2012 – Present




  • Organize files for property purchases, holding costs, and management fees to maintain up-to-date financial records through regular, detailed data entry (QuickBooks)

  • Prepare the company file for yearly tax period by reviewing data input and corroborating with year-round bank statements



Cal Calling Center


Caller


Jan 2015 – May 2015




  • Contacted UC Berkeley parents and alumni to ask for support for the UC

  • · Secured donations for the Class of 2015 Senior Gift Fund, Engineering Department, Cal Fund, and more



Macy’s, Inc.


Sales Associate


 


Nov 2012 – Aug 2014




  • Trained in customer service to provide excellent assistance through product knowledge and customer loyalty programs

  • Forged strong communication skills in relation to other coworkers and to customers

  • Trained in conflict-management and interpersonal professional relations



Centinela Youth Services


Youth Intern


Mar 2013 – Jul 2013




  • Managed mediation case records through periodic updates to maintain accurate case progress; used the program’s own data-entry system

  • Contacted parents and youths to secure mediation appointments



Hawthorne Teen Center


Tutor and Secretary


 


 


Oct 2012 – Feb 2013




  • Input standardized test results into Center database and created corresponding tutoring sessions to improve the weaker areas of academic performance

  • Conducted recruitment tests and trainee workshops for new youth workers and students looking for community hours

  • Maintained attendance records on a week-to-week basis and updated roster of visitors



Education










Aug 2014 – May 2016



University of California at Berkeley Ÿ BA Media Studies Ÿ 3.796 GPA



Skills        














  • Spanish fluency

  • Excel

  • QuickBooks

  • Google Suite

  • WordPress

  • Analytics

  • Public Speaking

  • Qualitative / Quantitative research


       

Organizations














Phi Beta Lambda Marketing Committee


Sep 2014 – Dec 2014




  • Learned about marketing applications through case studies and relevant assignments

  • Promoted the PBL organization through chalking, flyering, tabling and active participation in events and interaction with PBL’s sponsors



El Camino Speech and Debate Team


 


 


Sep 2013 – Apr 2014




  • Competed against community colleges and four-year institutions to develop proficient oral communication skills

  • Awarded 2013 Griffin Invitational Top Three Extemporaneous Speech, 2013 PSCFA Fall Championships Finalist 
Persuasive Speech, and reached silver in debate (2013 PSCFA Fall Championships Parliamentary Debate)



 

  • ID#: 111341
  • Location: Hawthorne, CA , 90250

Don't Be Fooled

  • When selling, do not put your home address in your ad.
  • To avoid scams, buy and sell with people you can meet locally, in person.
  • When meeting with someone you don't know, meet in a public place. If that's not possible, have a buddy with you. Also, carry a cell phone; if you feel unsafe, you can call a trusted friend, and stay on the line.
  • Never give out financial or private information like account numbers, PayPal login, or social security number.
  • If an offer sounds too good to be true, it is. Walk away!

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