Product Designer, Writing, Product Experience
The Product Designer, Writing (PDW) is responsible for contributing to the user experience and content design of Ring's global physical and digital product suite; turning content into core messaging, user-friendly stories, and education to meet customer needs throughout their shopping and learning journeys.
The PDW utilizes data and insights to identify pain points, ideate, and drive improvements for comprehension, accessibility, and conversion--delivering a cohesive product experience at scale.
Key job responsibilitieso Partner with Product Management, Engineering, and UX Design to deliver an optimal, accurate, and complimentary content path.
o Push work forward on deadline; securing stakeholder buy-in and approval with usability rationale to substantiate and sell-in content decisions and improvements.
o Uphold global and regional content guidelines and design patterns to prioritize ideation, standardize, and scale.
o Effectively communicate complicated content strategies in simple, jargon-free language.
o Drive UX solutions that endlessly advocate for the customer and ensure their voices are heard and needs are addressed.
o Participate in retrospectives and feedback loops (user testing, customer feedback) for analysis-based optimization.
o Create, organize, and archive soft copy files in Quip for continuous team accessibility.
o Listen to others, value opinions, and help team leaders set content vision to meet high-impact business goals.
A day in the lifeYou'll leverage design thinking best practices to deliver accurate, user-driven content and writing in support of optimal pre- and post-purchase journeys.
You'll enjoy shifting your mindset to ship a variety of devices, services, and digital products impacting the product experience for millions of users; actioning off product strategies, beta testing, human factors audits, and insights.
You'll work in close collaboration with the Product Management, UX Design, and UX Research teams to execute the roadmap, deepen your knowledge, and continuously improve the customer experience.
About the teamProduct Experience is a collaborative, multi-disciplinary team of designers, engineers, producers, writers, product managers, and program managers working together to bring the Ring product vision to life.
We enjoy what we do, have big ideas, and tackle complex problems by taking risks that drive global solutions.
In every work stream, we immerse ourselves in insights, and invent on behalf of our customers.
We brainstorm scenarios they will benefit from and solutions to pain points--crafting innovative products that aim to connect the physical and digital customer journey.
We are open to hiring candidates to work out of one of the following locations:
Hawthorne, CA, USA.
Estimated Salary: $20 to $28 per hour based on qualifications.
The PDW utilizes data and insights to identify pain points, ideate, and drive improvements for comprehension, accessibility, and conversion--delivering a cohesive product experience at scale.
Key job responsibilitieso Partner with Product Management, Engineering, and UX Design to deliver an optimal, accurate, and complimentary content path.
o Push work forward on deadline; securing stakeholder buy-in and approval with usability rationale to substantiate and sell-in content decisions and improvements.
o Uphold global and regional content guidelines and design patterns to prioritize ideation, standardize, and scale.
o Effectively communicate complicated content strategies in simple, jargon-free language.
o Drive UX solutions that endlessly advocate for the customer and ensure their voices are heard and needs are addressed.
o Participate in retrospectives and feedback loops (user testing, customer feedback) for analysis-based optimization.
o Create, organize, and archive soft copy files in Quip for continuous team accessibility.
o Listen to others, value opinions, and help team leaders set content vision to meet high-impact business goals.
A day in the lifeYou'll leverage design thinking best practices to deliver accurate, user-driven content and writing in support of optimal pre- and post-purchase journeys.
You'll enjoy shifting your mindset to ship a variety of devices, services, and digital products impacting the product experience for millions of users; actioning off product strategies, beta testing, human factors audits, and insights.
You'll work in close collaboration with the Product Management, UX Design, and UX Research teams to execute the roadmap, deepen your knowledge, and continuously improve the customer experience.
About the teamProduct Experience is a collaborative, multi-disciplinary team of designers, engineers, producers, writers, product managers, and program managers working together to bring the Ring product vision to life.
We enjoy what we do, have big ideas, and tackle complex problems by taking risks that drive global solutions.
In every work stream, we immerse ourselves in insights, and invent on behalf of our customers.
We brainstorm scenarios they will benefit from and solutions to pain points--crafting innovative products that aim to connect the physical and digital customer journey.
We are open to hiring candidates to work out of one of the following locations:
Hawthorne, CA, USA.
Estimated Salary: $20 to $28 per hour based on qualifications.
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